Contact us

KONE CUSTOMER SERVICE

For general inquiries please call KONE customer service at

Call +66 2 088 6500 or LINE: @KONEThailand

From Monday to Friday between 08:00 - 17:00 hrs.

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency, please call KONE 24-hour Customer Service

Tel: +66 2 055 3333

KONE OFFICES AND CONTACTS

KONE Public Company Limited
555 Rasa One (Building B),
26th Floor,
Phaholyothin Road, Chatuchak
Bangkok 10900
Thailand

Tel: +66 2 088 6500
Email: CS_EN_Thailand@kone.com
Or LINE: @KONEThailand

You can reach us on working days between 08:00 hrs. and 17:00 hrs.

Fill in the form

Sample form

How can we help you?

First name

Last name

Company

Phone (Please provide a phone number starting with +66 and no spaces (ex. +6612345678))

+66

Email

Address

City

Postcode

I am a KONE customer

My message is about

My enquiry is about

Tell us how we can help you. Provide as many details as you can.

I would like to be contacted by phoneI would like to be contacted by emailPlease do not contact me

I would like to receive relevant content from KONE including marketing messages via email.

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.

Contact Information

CONNECT WITH OUR LEADERS

Our Management Team is dedicated to fostering strong partnerships and delivering excellence in every engagement. We welcome your inquiries, feedback, and business opportunities. For general enquiries, please complete the form above. For executive level attention, kindly reach out to our Management Team.

Penpisith Chunprom

Managing Director
KONE Thailand
md.thailand@kone.com

Edward Loy

Managing Director
KONE Southeast Asia
md.southeastasia@kone.com